Shipping information
Australia
standard shipping is FREE. 2-7 business days
express shipping $9.95 AUD 1-3 business days
all Australian shipments are with AusPost and come with tracking. we will send you an email with your tracking details once we have shipped your order. all orders will be shipped from our Sydney warehouse within 2 business days.
New Zealand
standard shipping is FREE. 2-7 business days
express shipping $15.00 AUD 2-5 business days
all New Zealand shipments are with DHL and come with tracking. we will send you an email with your tracking details once we have shipped your order. all orders will be shipped from our Sydney warehouse within 2 business days.
United States
standard shipping is FREE. 7-15 business days
express shipping 15.00 AUD 2-5 business days
all United States shipments are with DHL and come with tracking. we will send you an email with your tracking details once we have shipped your order. all orders will be shipped from our Sydney warehouse within 2 business days.
Canada
standard shipping is FREE. 7-15 business days
express shipping $15.00 AUD 2-5 business days
all Canadian shipments are with DHL and come with tracking. we will send you an email with your tracking details once we have shipped your order. shipping prices do not include any duties or taxes that may be applicable. all orders will be shipped from our Sydney warehouse within 2business days.
United Kingdom
standard shipping is FREE. 7-15 business days
express shipping $15.00 AUD 2-5 business days
all United Kingdom shipments are with DHL and come with tracking. we will send you an email with your tracking details once we have shipped your order. shipping prices do not include any duties or taxes that may be applicable. all orders will be shipped from our Sydney warehouse within 2business days.
Europe
standard shipping is FREE. 7-15 business days
express shipping $15.00 AUD 2-5 business days
all European shipments are with DHL and come with tracking. we will send you an email with your tracking details once we have shipped your order. shipping prices do not include any duties or taxes that may be applicable. all orders will be shipped from our Sydney warehouse within 2business days.
Note: Shipping times may be longer during periods of high demand (competitions and giveaways).
*Shipping times are subject to stock availability.
* Please allow up to 48 hours for the tracking number to be activated. This will differ depending on your local delivery depot.
HANDLING
All orders will be dispatched within 2 business days. all Australian orders will automatically come with tracking regardless of Standard or Express shipping. Juicy lip co does not take responsibility for any untracked parcels that go missing. We are not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. It is the customer’s responsibility to follow up with the carrier.