FAQ
FREQUENTLY ASKED QUESTIONS
How long does the plump last?
You will see greater plumpness almost instantly using our Juicy lip co plumping device. The results will last anywhere upto 12 hours according to our testing. Greater results are seen when the device is used daily. Individual results may vary.
Can the Juicy lip co lip plumper be used with any lip size?
Yes! Our mouthpiece is contoured and through vigorous testing we have found that it can fit most mouth types. By creating a vacuum seal, even people with larger than normal lips can use our product by working on separate sections at a time.
Can I use the plumping device with lip plumping serums or glosses?
Yes! Our device can be used with any plumping serum or gloss. In fact, this is an awesome way to get that extra volume for the perfect snap on your night out.
What kind of results will I see in the short term?
Immediate extra volume will be seen! The colour of your lips will come to life and will have a fuller presence. If you continue to use daily, lips will remain fuller and results will increase.
What kind of results will I see in the long term?
Using the Juicy lip co plumping device daily for 1 month, lips will be fuller naturally and collagen production will increase due to increased capillary blood flow to the area. Lip lines and wrinkles will start to fill in and will achieve an overall healthier and youthful lip presence.
How do I charge my Juicy lip co plumping device?
You will receive a USB charging cord with your device that can be plugged into any computer or wall charging adaptor. Please be sure to not over charge like any other electronic device. Once it is fully charged, you will get approximately 15 minutes at the highest power setting.
Is the Juicy lip co plumping device waterproof?
NO! Our device is not water proof and should never be used next to any water source or be charged next to any water source.
How do I clean the device?
The tip of the device should be wiped clean with either makeup wipes or alcohol wipes regularly to remove makeup build-up.
Can the Juicy lip co plumping device cause bruising?
The design of the Juicy lip co plumping device was engineered to prevent bruising and injury. Our testing has shown it to be safe and convenient. Features such as a low, medium and high-power settings have been implemented so that you can start off slow and work your way up to the highest level. Results vary and over use of our product can cause bruising on people that are prone to bruising. However, the bruising only lasts for 1-3 days in a small portion of our test subjects. We recommend starting with 30-60 second timed intervals on the lowest setting for 2 minutes on the first day and then gradually work your way up.
What if I Have No results?
Don’t worry Boo, we got you covered. We understand that individual results vary so we offer a 30 day money back guarantee if you have no results at all. please contact our support team for further information. Please be aware when purchasing that this product does not change the anatomy of your lips, it only enhances what is already there!
Do you offer a payment plan?
Yes! We are partnered with Afterpay, so you can plump now and pay later interest free.
How long does shipping take?
Australia
standard shipping is FREE. 2-7 business days
express shipping $9.95Â AUD 1-3 business days
all Australian shipments are with AusPost and come with tracking. we will send you an email with your tracking details once we have shipped your order. all orders will be shipped from our Sydney warehouse within 2 business days.
 New Zealand
standard shipping is FREE. 2-7 business days
express shipping $15.00 AUD 2-5 business days
all New Zealand shipments are with DHL and come with tracking. we will send you an email with your tracking details once we have shipped your order. all orders will be shipped from our Sydney warehouse within 2 business days.
United States
standard shipping is FREE. 7-15 business days
express shipping 15.00 AUD 2-5 business days
all United States shipments are with DHL and come with tracking. we will send you an email with your tracking details once we have shipped your order. all orders will be shipped from our Sydney warehouse within 2 business days.
Canada
standard shipping is FREE. 7-15 business days
express shipping $15.00Â AUD 2-5 business days
all Canadian shipments are with DHL and come with tracking. we will send you an email with your tracking details once we have shipped your order. shipping prices do not include any duties or taxes that may be applicable. all orders will be shipped from our Sydney warehouse within 2business days.
United Kingdom
standard shipping is FREE. 7-15 business days
express shipping $15.00Â AUD 2-5 business days
all United Kingdom shipments are with DHL and come with tracking. we will send you an email with your tracking details once we have shipped your order. shipping prices do not include any duties or taxes that may be applicable. all orders will be shipped from our Sydney warehouse within 2business days.
Europe
standard shipping is FREE. 7-15 business days
express shipping $15.00Â AUD 2-5 business days
all European shipments are with DHL and come with tracking. we will send you an email with your tracking details once we have shipped your order. shipping prices do not include any duties or taxes that may be applicable. all orders will be shipped from our Sydney warehouse within 2business days.
Note:Â Shipping times may be longer during periods of high demand (competitions and giveaways).
*Shipping times are subject to stock availability.
* Please allow up to 48 hours for the tracking number to be activated. This will differ depending on your local delivery depot.